Golf Club Service & Repair Specialist

PGA TOUR, Inc.; Georgia; On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore is seeking a Club Services Associate in Georgia to perform re-gripping, re-shafting, loft and lie adjustments, and front-end operations. You will diagnose club issues, communicate repair options and timelines, and document service orders to support inventory and customer experience.

You will engage customers with world-class service, maintain a premier merchandise presentation, and ensure all club services and front-end areas stay operational.

Qualifications

• Strong listening and interpersonal skills; clear verbal and written communication.
• Basic computer skills; Microsoft Office.
• Ability to organize multiple priorities.
• Education: High School Diploma or equivalent.
• Experience: 2+ years in retail materials handling or club repair preferred.
• Standing for extended periods; must lift up to 30 lb.
• Flexible availability including nights, weekends, holidays.
• Business acumen and proactive drive.
• Self-accountability and reliability.

Responsibilities

• Engage with every Customer and offer world class service.
• Execute Club Services: Re-gripping, Re-shafting, Loft/Lie adjustments.
• Handle front-end operations: returns, exchanges, gift cards, promotions.
• Maintain premiere merchandise presence to drive sales and customer experience.
• Ensure Club Services and Front-End areas are maintained and operational.
• Provide repair cost/timelines and communicate options clearly.
• Provide feedback to Sales and Service Manager on opportunities.

Skills

Communication

Computer skills

Organization

Flexible schedule

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

PGA TOUR Superstore is seeking a Club Services Associate in Georgia to perform re-gripping, re-shafting, loft and lie adjustments, and front-end operations. You will diagnose club issues, communicate repair options and timelines, and document service orders to support inventory and customer experience.

You will engage customers with world-class service, maintain a premier merchandise presentation, and ensure all club services and front-end areas stay operational.