Golf Club Service & Repair Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Florida; On-site; USD 31,000 - 35,000; Full time

Job summary

PGA TOUR Superstore is seeking a Club Services Associate to support our golf equipment repairs and customer interactions in a fast-paced retail setting. You will re-grip, re-shaft, and measure loft/lie while also handling returns, exchanges, and loyalty program activities.

You will document service orders and communicate options with customers to ensure a smooth service experience. You will contribute to a premier merchandising presence, maintain front-end operations, and uphold safety and

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Able to organize multiple priorities to meet deadlines and objectives.
• Able to stand for extended periods and perform physical tasks as required.

Responsibilities

• Engage with every customer and deliver world class service.
• Perform club services such as re-gripping and re-shafting; conduct loft and lie measurements.
• Handle front-end operations: returns, exchanges, gift cards, discounts and promotions.
• Maintain premier merchandise presentation and ensure operational front-end areas.
• Document repair orders and communicate repair options, costs, and timelines clearly.

Skills

Communication

Organization

Accountability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Club Services Associate to support our golf equipment repairs and customer interactions in a fast-paced retail setting. You will re-grip, re-shaft, and measure loft/lie while also handling returns, exchanges, and loyalty program activities.

You will document service orders and communicate options with customers to ensure a smooth service experience. You will contribute to a premier merchandising presence, maintain front-end operations, and uphold safety and