Golf Club Repair & Front-End Specialist

Golf & Tennis Pro Shop; Raleigh (NC); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Company-matching 401(k) retirementplan

Vacation time

Associate merchandise discount

Performance-based bonus opportunities

100% reimbursement of annual

Résumé du poste

PGA TOUR Superstore is hiring a Club Services Associate to perform club maintenance and customer service. You will re-grip, re-shaft, and loft/lie clubs, while handling front-end operations and promotions to enhance the customer experience.

You will diagnose club issues, document service orders, and communicate repair options and timelines clearly, contributing to inventory management and a safe, ethical work culture.

Qualifications

• Strong listening and interpersonal skills with ability to communicate verbally and in writing.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to manage multiple priorities to meet deadlines.
• High School Diploma or equivalent.
• 2+ years in retail materials handling, club repair or similar experience preferred.

Responsabilités

• Engage with every Customer and offer world class service to build lasting relationships.
• Execute all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements/adjustments.
• Perform Front-End operations including returns, exchanges, gift cards, lesson redemptions, loyalty rewards, discounts and promotions.
• Maintain premier merchandise presence to drive sales and customer experience.
• Ensure all Club Services and Front-End areas are maintained and operational.
• Communicate repair options, costs and timelines clearly to customers.

Connaissances

Communication

Computer

Organization

Formation

High School Diploma or equivalent

Outils

Microsoft Office Suite

Description du poste

PGA TOUR Superstore is hiring a Club Services Associate to perform club maintenance and customer service. You will re-grip, re-shaft, and loft/lie clubs, while handling front-end operations and promotions to enhance the customer experience.

You will diagnose club issues, document service orders, and communicate repair options and timelines clearly, contributing to inventory management and a safe, ethical work culture.