Golf Club Service & Repair Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; La Quinta (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

PGA TOUR Superstore in La Quinta is seeking a Club Services Associate to perform club repairs and front-end duties while delivering world-class customer service.

Responsibilities include re-gripping, re-shafting, and loft/lie measurements, plus handling returns, exchanges, and promotions. A high school diploma and stand-lifting ability are required; experience in retail or club repair is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Basic computer skills with MS Office.
• Ability to stand for extended periods and lift up to 30 lb.
• Retail or club repair experience preferred.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Execute all Club Services such as re-gripping, re-shafting, loft and lie measurements.
• Process front-end operations including returns, exchanges, gift cards, and promotions.
• Maintain premiere merchandise presentation to drive sales and customer experience.
• Diagnose golf club issues and communicate repair options and timelines.
• Document repair orders and track progress for inventory accuracy.
• Maintain a clean and safe service desk area and comply with safety policies.

Skills

Communication

Organization

Customer service

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in La Quinta is seeking a Club Services Associate to perform club repairs and front-end duties while delivering world-class customer service.

Responsibilities include re-gripping, re-shafting, and loft/lie measurements, plus handling returns, exchanges, and promotions. A high school diploma and stand-lifting ability are required; experience in retail or club repair is preferred.