GM Service Advisor | Earn $100k+ with Commission

Paul Miller Chevy; West Caldwell (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

2 weeks vacation after 1 year of work

Health Insurance

401K

Commission plan

Job summary

Paul Miller Chevy in West Caldwell, NJ seeks a dedicated Service Advisor. Base salary plus commission; earning potential stated at $100k+ annually.

Ideal candidates have GM dealer experience and proficiency with GM Global and CDK, plus strong communication and sales skills. Responsibilities include greeting customers, detailing needed services, preparing estimates, maintaining records, and collaborating with technicians to ensure timely completion.

Qualifications

• Previous GM service experience and proficiency with GM Global.
• Prior CDK experience.
• Effective communication skills: verbal, texting, and email.
• Basic automotive mechanical knowledge.
• Excellent customer service skills with a focus on building relationships.
• Sales skills to promote additional services effectively.

Responsibilities

• Greet customers and assess their vehicle service needs.
• Provide detailed explanations of services and repairs needed, including upselling additional services when appropriate.
• Maintain accurate records of customer interactions, service requests, and vehicle history.
• Collaborate with service technicians to ensure timely completion of services.
• Prepare auto estimates for repairs and maintenance services.
• Communicate with customers via phone, text, and email.
• Address customer inquiries and concerns promptly to ensure satisfaction.
• Stay updated on automotive diagnostics, repair techniques, and industry trends to provide informed recommendations.

Skills

Customer Service

Communication

Sales

Upselling

Relationship Building

Tools

GM Global

CDK

Job description

Paul Miller Chevy in West Caldwell, NJ seeks a dedicated Service Advisor. Base salary plus commission; earning potential stated at $100k+ annually.

Ideal candidates have GM dealer experience and proficiency with GM Global and CDK, plus strong communication and sales skills. Responsibilities include greeting customers, detailing needed services, preparing estimates, maintaining records, and collaborating with technicians to ensure timely completion.