Service Advisor

Paul Miller Porsche; Caldwell (NJ); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Medical, Dental & Vision Insurance

Company Funded Life Insurance

Health & Wellness Reimbursement Program

401K & Roth Investment Options (with Employer Match!)

Paid Time Off (Vacation, Holiday & Sick)

Job summary

A local automotive dealership in Caldwell, NJ is seeking a dedicated team member to enhance customer satisfaction and support service operations. The ideal candidate possesses strong communication skills and is self-motivated. This role involves liaising with clients and technicians, ensuring effective communication and satisfaction. Benefits include competitive medical and dental insurance, paid time off, and a 401K plan.

Qualifications

• Valid Driver’s License and clean driving record.
• Willing to submit to a background check and drug screen.

Responsibilities

• Ensure each customer experience is welcoming and focused on exceptional satisfaction.
• Act as a liaison between the technician and the client.
• Proactively guide consumers through the Service process.

Skills

Excellent communication skills

Self-motivated and driven

Job description

Job Details

Job Location: Paul Miller Chevy - WEST CALDWELL, NJ 07006

Are you searching for long-term growth and development in your career? Then Paul Miller Auto Group is ready for you to join our award-winning team! Paul Miller doesn’t just lend his name to a dealership; he ensures it maintains a reputation as the gold-standard for the loyalty and respect given to his valuable employees. If you’re ready to thrive in an environment where your professional and personal goals are supported, submit your application and join the Paul Miller Chevy Team today!

What We Offer

• Competitive Medical, Dental & Vision Insurance
• Company Funded Life Insurance
• Health & Wellness Reimbursement Program
• 401K & Roth Investment Options (with Employer Match!)
• FSA – Health and Dependent
• Paid Time Off (Vacation, Holiday & Sick)

Responsibilities

• Ensure each customer experience is welcoming and focused on exceptional satisfaction.
• Experienced ability to communicate efficiently in discovering each client’s concerns.
• Candidate must be an effective liaison between the technician and the client to ensure all concerns are addressed and successfully resolved.
• Responsible for scheduling, selling, and providing estimates to clients.
• Proactively guide consumers through the Service process in an efficient, communicative, professional manner.
• Must possess the ability to multi-task while being detail oriented and organized.
• Ensure that our customers are provided the premium experience they all expect.

Qualifications

• Excellent communication skills
• Self-motivated and driven to excel in a team environment
• Valid Driver’s License and clean driving record
• Willing to submit to a background check and drug screen

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right