Global Web Delivery Lead

GlaxoSmithKline; United States; On-site; USD 134,000 - 224,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Vacation

Parental leave

Job summary

GlaxoSmithKline seeks a Digital Delivery Manager to keep the GSK.com platform fast, compliant and secure. You will lead cross-functional teams, oversee SDLC projects and drive web performance, accessibility, and AI-enabled improvements with Umbraco CMS as the core CMS.

You will partner with CGA and Tech to ensure scalable hosting, robust testing, and rapid issue resolution across the corporate web estate in a highly regulated environment in the US.

Qualifications

• 10+ years with demonstrable technical qualifications and experience in web delivery.
• Experience of pharmaceutical industry and operating in a highly regulated environment.
• Experience of working cross-functionally and using networks across GSK.
• Experience providing expert web content management support with technical proficiency in Umbraco CMS.
• Experience driving continuous improvement across web performance, accessibility and visibility leveraging AI where appropriate.
• Able to support environment infrastructure and cloud hosting decisions by identifying technical requirements, overseeing website migrations, optimizing performance with cache strategies and CDNs, and mitigating cybersecurity risks through secure codebase practices and robust testing protocols for new technologies.
• Expertise in data analytics platforms including Google Business Intelligence to inform decisions and translate requirements into channel development improvements.
• Proven ability in rapid issue resolution across web applications.

Responsibilities

• Deliver digital web projects across the full Software Development Life Cycle (SDLC).
• Provide expert web content management support with technical proficiency in Umbraco CMS and guidance on digital quality best practices.
• Support environment infrastructure and cloud hosting decisions identifying technical requirements, overseeing website migrations, and optimizing performance with cache strategies and CDNs.
• Mitigate cybersecurity risks through secure codebase practices and implementing robust testing protocols for new technologies.
• Leverage expertise in data analytics platforms including Google Business Intelligence to inform decisions and translate requirements into technical development and content changes.
• Engage with GSK Tech on mandatory technology infrastructure rollouts to support seamless delivery to the corporate web estate.
• Provide support for rapid issue resolution impacting the corporate web estate's ability to deliver time sensitive communications and compliance obligations to external audiences.

Skills

Agile Methodology

Cross-Functional Teamwork

Design Thinking

DevOps

Product Strategies

Project Management

Requirements Gathering

UX

User Research

Software Development

Tools

Umbraco CMS

Google Cloud Platform

Google Analytics

Level Access accessibility software

Job description

GlaxoSmithKline seeks a Digital Delivery Manager to keep the GSK.com platform fast, compliant and secure. You will lead cross-functional teams, oversee SDLC projects and drive web performance, accessibility, and AI-enabled improvements with Umbraco CMS as the core CMS.

You will partner with CGA and Tech to ensure scalable hosting, robust testing, and rapid issue resolution across the corporate web estate in a highly regulated environment in the US.