Senior Digital Delivery Lead — Agile, Customer-Facing Projects

GCS Recruitment; United States; Teletrabalho; USD 120 000 - 160 000; Tempo integral

Resumo da oferta

GCS Recruitment Specialists is seeking an experienced Technical Project Manager to lead end-to-end delivery of digital customer experience and portal initiatives, collaborating with UX, Product, Engineering and Business teams.

You will drive Agile delivery, manage stakeholders, and ensure alignment of scope, timelines and quality across complex programs. The role requires strong IT project leadership and a track record of customer-facing tech solutions.

Qualificações

• Bachelor's degree or equivalent combination of education and experience.
• 7+ years IT experience with at least 5 years managing technology projects.
• Experience leading digital, web, portal, UX, or customer-facing initiatives.
• Strong knowledge of Agile/Scrum methodologies and project management best practices.
• Experience using Jira, Rally, or similar project tracking tools.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to manage multiple concurrent priorities in a fast-paced environment.

Responsabilidades

• Lead project planning, execution, testing, deployment, and delivery activities.
• Manage project schedules, milestones, risks, dependencies, and deliverables.
• Partner with Product, UX, Engineering, and Business teams to define requirements and priorities.
• Facilitate Agile ceremonies and coordinate work across multiple cross-functional teams.
• Monitor project progress and communicate status, risks, and issues to stakeholders and leadership.
• Drive issue resolution, risk mitigation, and change management activities.
• Ensure alignment between business objectives, project scope, and delivery timelines.
• Support resource planning, quality assurance, and overall project governance.

Conhecimentos

Agile delivery

Stakeholder management

Project management

Jira/Rally

Formação académica

Bachelor's degree

Ferramentas

Jira

Rally

Descrição da oferta de emprego

GCS Recruitment Specialists is seeking an experienced Technical Project Manager to lead end-to-end delivery of digital customer experience and portal initiatives, collaborating with UX, Product, Engineering and Business teams.

You will drive Agile delivery, manage stakeholders, and ensure alignment of scope, timelines and quality across complex programs. The role requires strong IT project leadership and a track record of customer-facing tech solutions.