Senior Cloud & Hosting Platform Product Lead

GlaxoSmithKline; Durham (NC); Hybrid; USD 150,000 - 190,000; Full time

Job summary

GlaxoSmithKline seeks an experienced Senior Product Owner for Cloud & Hosting to lead platform strategy and roadmaps across US/UK engineering teams. You will influence architecture, drive adoption, and steer cost-effective tooling modernization including CI/CD and AI-enabled engineering.

You will work with security, quality and vendors to ensure compliant, reliable platform capabilities that accelerate delivery and developer satisfaction. Hybrid work model offered.

Qualifications

• Bachelor's degree in computer science, engineering, business or related field, or equivalent practical experience.
• 10+ years in technology, including 4+ years as a product owner or product manager for internal platforms, developer tools or infrastructure products.
• Delivery experience in pharmaceuticals, healthcare, financial services or another regulated industry, with working knowledge of change control, validation and audit processes.
• Built and defended a multi‑quarter roadmap using a clear method (e.g. WSJF, RICE, cost of delay).
• Managed backlogs for two or more teams using Jira or Azure DevOps Boards, applying SAFe, Scrum or Kanban.
• Defined and reported adoption, DORA or developer experience (DevEx) metrics.
• Conducted structured user research with internal customers and turned insights into product features.
• Developed a funded business case or migration plan covering costs, benefits and risks.
• Influenced senior leaders and multiple delivery teams without formal authority.

Responsibilities

• Own a 12-18 month roadmap for the Cloud & Hosting portfolio, tied to engineering, security and business strategy, and defend it with a clear prioritisation method (WSJF, RICE or cost of delay).
• Define targets and report on adoption, DORA metrics, developer experience (NPS/DevEx), SLO attainment and cost per user; use them to steer investment and retire low-value work.
• Run interviews, surveys and usage analysis with delivery teams across the US and UK to find and size the highest-value problems.
• Write and prioritise epics and features with clear acceptance criteria across two or more platform teams; lead quarterly planning (PI or OKR-based).
• Take part in architecture reviews, technical design, proof‑of‑concepts, implementation validation and troubleshooting; build or modify CI/CD pipelines, Ansible automation, scripts and API integrations.
• Lead the migration/ consolidation patterns (Azure DevOps to GitHub) and licence optimisation; validate workflows and controls.
• Review logs, metrics, traces and SLOs with engineering teams; turn root causes and technical debt into product improvements.
• Partner with Security, Quality and GRC to deliver AI guardrail controls as product features (policy-as-code, signed artefacts, hardened images).
• Shape the roadmap for GitHub Copilot and AI agents in Developer toolings, including usage policy and safeguards.
• Align senior leaders, architects and delivery teams across regions on priorities; manage budgets and renewals with key vendors.
• Drive onboarding, documentation, champions networks and release communications for adoption of new capabilities.

Skills

Leadership

Product strategy

Stakeholder management

User research

Executive communication

Delivery metrics

Education

Bachelor's degree (CS/Engineering/Business)

Tools

GitHub Actions

Azure DevOps

Jira

Ansible

Python

PowerShell

Terraform

Azure

Google Cloud

Job description

GlaxoSmithKline seeks an experienced Senior Product Owner for Cloud & Hosting to lead platform strategy and roadmaps across US/UK engineering teams. You will influence architecture, drive adoption, and steer cost-effective tooling modernization including CI/CD and AI-enabled engineering.

You will work with security, quality and vendors to ensure compliant, reliable platform capabilities that accelerate delivery and developer satisfaction. Hybrid work model offered.