Senior Global Web Delivery Lead

GlaxoSmithKline plc; United States; Remote; USD 134,000 - 224,000; Full time

Benefits offered by this job

Health care and other insurance

Retirement benefits

Paid holidays

Vacation

Paid caregiver/parental and medical le

Job summary

GlaxoSmithKline plc is seeking a Digital Delivery Manager to ensure the GSK.com platform remains a nimble, secure, and high-performing communications hub for humans and AI models. You will bridge CGA and Tech, drive SDLC projects, and oversee content management, hosting decisions, and performance optimization.

The role requires 10+ years of web delivery experience in a regulated environment, strong cross-functional collaboration, and expertise in Umbraco CMS and Google BI.

Qualifications

• 10+ years with demonstrable technical qualifications and experience in web delivery.
• Experience in pharmaceutical industry and regulated environment.
• Experience cross-functional work across GSK networks.
• Expert web content management with technical proficiency in Umbraco CMS.
• Experience driving continuous improvement across web performance, accessibility and AI-enabled improvements.
• Support environment infrastructure and cloud hosting decisions by identifying technical requirements, overseeing website migrations, optimizing performance with cache strategies and CDNs, and mitigating cybersecurity risks through secure codebase practices and robust testing protocols for new technologies.
• Expertise in data analytics platforms including Google Business Intelligence to inform decisions and translate requirements into channel development improvements.
• Proven ability in rapid issue resolution across web applications.

Responsibilities

• Deliver digital web projects through full SDLC.
• Provide expert web content management with technical proficiency in Umbraco CMS.
• Support environment infrastructure and cloud hosting decisions identifying technical requirements, overseeing website migrations, and optimizing performance with cache strategies and CDNs.
• Mitigate cybersecurity risks through secure codebase practices and implementing robust testing protocols for new technologies.
• Leverage expertise in data analytics platforms including Google Business Intelligence to inform decisions and translate requirements into channel development improvements.
• Engage with GSK Tech on mandatory technology infrastructure rollouts to support seamless delivery to the corporate web estate.
• Provide support for rapid issue resolution impacting the corporate web estate’s ability to deliver time sensitive communications and compliance obligations to external audiences.

Skills

Agile Methodology

Backlogs

Cross-Functional Teamwork

Design Thinking

DevOps

Product Strategy

Project Management

Requirements Gathering

User Experience

User Research

User Story

Software Development

Tools

Umbraco CMS

Google Cloud Platform

Google Analytics

Level Access Accessibility Software

Job description

GlaxoSmithKline plc is seeking a Digital Delivery Manager to ensure the GSK.com platform remains a nimble, secure, and high-performing communications hub for humans and AI models. You will bridge CGA and Tech, drive SDLC projects, and oversee content management, hosting decisions, and performance optimization.

The role requires 10+ years of web delivery experience in a regulated environment, strong cross-functional collaboration, and expertise in Umbraco CMS and Google BI.