Global VP, Services: Growth, Strategy & Hybrid Work

Ladders; Woburn (MA); Hybrid; USD 210.000 - 250.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Global leadership

Extensive resource network

Zusammenfassung

Ladders seeks a Global Vice President of Services in Woburn, MA to lead the worldwide services organization. The role shapes the operating model, drives profitable growth, and aligns cross‑functional teams to scale service delivery across regions.

Responsibilities include defining the global services strategy, owning the services P&L, building leadership, and developing digital service capabilities to improve the end-to-end lifecycle for customers.

Qualifikationen

• Bachelor's degree required.
• 15+ years of progressive leadership experience in global services or related fields.
• Experience designing and building multi-region services organizations.
• Owned and accountable for a services P&L with growth and performance
• Ability to lead large, geographically dispersed teams through transformation.

Aufgaben

• Develop and execute the global services strategy and business model.
• Build and scale the global services organization with focus on leadership development.
• Establish a globally consistent service operating model with standardized processes.
• Own the global Services P&L, managing revenue growth and profitability.
• Lead the end-to-end customer lifecycle from installation to lifecycle support.
• Develop digital service capabilities and data-driven service insights.
• Build and manage a global ecosystem of service partners and suppliers.

Kenntnisse

Global leadership

P&L ownership

Cross-regional leadership

Talent development

Strategic planning

Ausbildung

Bachelor's degree

Jobbeschreibung

Ladders seeks a Global Vice President of Services in Woburn, MA to lead the worldwide services organization. The role shapes the operating model, drives profitable growth, and aligns cross‑functional teams to scale service delivery across regions.

Responsibilities include defining the global services strategy, owning the services P&L, building leadership, and developing digital service capabilities to improve the end-to-end lifecycle for customers.