Global UC Engineer: Cloud Voice & Video

Referment; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Referment is hiring an engineer to own the unified-communications voice infrastructure, guiding the move from on-premises systems to the cloud. You will architect, migrate, and operate voice services, coordinating with global technology, project, events and facilities teams.

You will lead deployment and support for conferencing platforms (Webex, Zoom and Microsoft Teams), automate administration with Python and APIs, and resolve complex operational issues across regions.

Qualifications

• A technical degree or equivalent experience and at least seven years in unified communications or voice infrastructure.
• Deep Cisco Unified Communications Manager administration and troubleshooting expertise.
• Hands-on on-premises-to-cloud calling migration experience.

Responsibilities

• Engineer and operate voice and calling infrastructure, including the transition to cloud platforms.
• Assess architectures and plan and execute migration activity with teams across regions.
• Maintain reliable unified-communications services and resolve complex operational issues.
• Support conferencing platforms including Webex, Zoom and Microsoft Teams.
• Automate administration and operational processes through Python, scripting and APIs.

Skills

Unified Communications

Voice Infrastructure

Python Automation

SIP Trunking

Cisco UC Manager

Migration to Cloud

Education

Technical degree or equivalent experience

Tools

Webex Calling

AXL API

REST APIs

Job description

Referment is hiring an engineer to own the unified-communications voice infrastructure, guiding the move from on-premises systems to the cloud. You will architect, migrate, and operate voice services, coordinating with global technology, project, events and facilities teams.

You will lead deployment and support for conferencing platforms (Webex, Zoom and Microsoft Teams), automate administration with Python and APIs, and resolve complex operational issues across regions.