Global Transition Program Manager - Outsourcing & Delivery

Tata Consultancy Services; League City (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Tata Consultancy Services in Texas is seeking a Transition Manager to plan, lead and manage the transition portion of outsourcing engagements, ensuring profitability and customer satisfaction while effectively utilizing staff. You will create transition solutions and present them to clients through every sales cycle phase.

The role requires deep experience in managing transitions within a global delivery framework, strong client relationship skills, and the ability to navigate matrix management

Qualifications

• 10-15 years of sales, solution development and delivery experience with large SI/Big 3 Consulting Company.
• Experience using a global delivery model to support requirements in application development, maintenance and infrastructure services.
• Experience pursuing and managing third party adviser led engagements (ISG, KPMG, Alsbridge, etc.).
• Ability to develop/maintain positive client relationships and monitor client satisfaction.
• Demonstrated success in a matrix management environment.
• Bachelors or Masters in Computer Science, Business Administration or equivalent.

Responsibilities

• Transition Manager responsible for planning, leading and managing the transition portion of outsourcing engagements.
• Ensure engagement profitability, customer satisfaction, and effective staff utilization.
• Create the transition solution, and present it to the client during every phase of the sales cycle.

Skills

Client relationships

Global delivery

Advisory engagements

Transition program management

Resource planning

Matrix management

Education

Bachelor's or Master's in CS/Business

Job description

Tata Consultancy Services in Texas is seeking a Transition Manager to plan, lead and manage the transition portion of outsourcing engagements, ensuring profitability and customer satisfaction while effectively utilizing staff. You will create transition solutions and present them to clients through every sales cycle phase.

The role requires deep experience in managing transitions within a global delivery framework, strong client relationship skills, and the ability to navigate matrix management