Senior Transition Manager - Outsourcing Programs

Tata Consultancy Services; Edison (NJ); On-site; USD 185,000 - 225,000; Full time

Job summary

Tata Consultancy Services is seeking a Transition Manager in the United States to lead the transition portion of outsourcing engagements, ensuring profitability and customer satisfaction while optimizing staff utilization.

You will develop transition plans, allocate resources, track progress, and present transition solutions to clients throughout the sales cycle. The role requires extensive experience in SI/Consulting and strong client relationship skills.

Qualifications

• 10-15 years of sales, solution development and delivery experience with large SI/Big 3 consulting.
• Experience using a global delivery model to support application development, maintenance, and infrastructure services.
• Experience pursuing and managing third-party adviser-led engagements (ISG, KPMG, Alsbridge).
• Ability to develop and maintain positive client relationships and monitor client satisfaction.
• Demonstrated success in a matrix management environment.
• Bachelor's or Master's in Computer Science, Business Administration or equivalent.

Responsibilities

• Plan, lead and manage the transition portion of outsourcing engagements to ensure profitability and customer satisfaction.
• Develop transition plans, allocate resources, track progress and drive improvement plans.
• Create transition solutions and present them to clients at every phase of the sales cycle.

Skills

Transition management

Client relationship management

Global delivery model experience

Engagement profitability tracking

Education

Bachelor's or Master's in Computer Science, Business Administration or equivalent

Job description

Tata Consultancy Services is seeking a Transition Manager in the United States to lead the transition portion of outsourcing engagements, ensuring profitability and customer satisfaction while optimizing staff utilization.

You will develop transition plans, allocate resources, track progress, and present transition solutions to clients throughout the sales cycle. The role requires extensive experience in SI/Consulting and strong client relationship skills.