Global Training Director, Enterprise Enablement

Direct Travel, Inc.; United States; A distancia; USD 150.000 - 200.000; Jornada completa

Descripción de la vacante

Direct Travel, Inc. seeks a Director, Global Training & Enablement to design, build, and scale a unified global training model across regions and delivery partners on the Avenir platform.

You will own end-to-end training, from curriculum development to delivery, certification, and continuous improvement, ensuring advisers provide world-class service at enterprise scale. The role blends strategic program ownership with hands-on leadership, advancing consistency, operational excellence, and

Formación

• 5+ years in travel operations, training, or enablement.
• Experience leading a global training function across regions and time zones.
• Deep expertise in corporate travel operations and GDS platforms.
• Ability to design and scale global training programs.

Responsabilidades

• Own and drive the five-pillar global training model: Unified Team, Curriculum, Intake, Delivery, Tracking.
• Lead Global Enterprise Training Team (HUB) and implement train-the-trainer across locations.
• Define a core curriculum path for every advisor role globally with role-based electives.
• Align training with COO priorities: Everyone Is a VIP, margins, scalable delivery.
• Develop Avenir platform‑specific training across booking, disruption, and in‑platform workflows.
• Create global service standards with localization (language, currency, regulations).
• Lead and develop certified Enterprise Trainers across regions and time zones.

Conocimientos

Global training

Team leadership

GDS platforms

Avenir training

LMS

AI/Automation

Change management

Training ROI

Herramientas

Sabre

Amadeus

LMS

Descripción del empleo

Direct Travel, Inc. seeks a Director, Global Training & Enablement to design, build, and scale a unified global training model across regions and delivery partners on the Avenir platform.

You will own end-to-end training, from curriculum development to delivery, certification, and continuous improvement, ensuring advisers provide world-class service at enterprise scale. The role blends strategic program ownership with hands-on leadership, advancing consistency, operational excellence, and