Global Title Operations Specialist (AI-Driven)

First American; Seattle (WA); Remote; USD 58,282,000 - 77,710,000; Full time

Job summary

First American is seeking an experienced title professional to coordinate the team with the Title Advisor by providing expertise and knowledge regarding a variety of advanced support options we are evolving and building.

You will support global operations, leverage AI to improve title production and processes, and ensure compliance with internal policies and regulatory requirements across multiple locations.

Qualifications

• 2+ years' experience in escrow/title or curative lender role.
• High School diploma or equivalent.
• Proficient MS Office skill set.
• Excellent verbal/written communication skills.
• Must be able to maintain professionalism and a positive service attitude at all times.
• Strong attention to detail.
• Problem solving, organizational skills.
• Exercises good judgment.
• Working knowledge of company and/or client operating systems.

Responsibilities

• Experience as a front-line title resource.
• Experience and desire to utilize AI to improve title production and process.
• Experience working with global staff and management.
• A thorough understanding of title documents and contracts in accordance with internal policies and procedures and applicable statutory and federal regulations.
• Understanding of appropriate title functions with exposure to commercial transactions in a variety of geographic locations.
• An appropriate and thorough understanding of the requirements of title insurance including commitments, pro forma, policies, open order, reading sales contracts, recording, and post-closing tasks.
• A desire and ability to share title knowledge with others and to train and mentor staff as needed to perform title functions.
• Coach and train global Title Assistants on title procedures, client requirements, and quality standards.
• Experience serving complex multi-site transactions with understanding of the variability of client requirements and the concept of "starting with the end goal in mind."
• Serve as an escalation resource for complex title questions and multi-site commercial transactions.
• A desire to contribute to visionary activities as we strive to improve our efficiency and degree of quality.

Skills

Front-line title resource

AI in title production

Global staff coordination

Title documents & contracts

Understanding title insurance

Education

High School diploma or equivalent

Tools

MS Office

Job description

First American is seeking an experienced title professional to coordinate the team with the Title Advisor by providing expertise and knowledge regarding a variety of advanced support options we are evolving and building.

You will support global operations, leverage AI to improve title production and processes, and ensure compliance with internal policies and regulatory requirements across multiple locations.