Global Title Operations Coordinator

First American Financial Corp.; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

First American Financial Corp. GO Title division is hiring an experienced escrow/title professional to coordinate frontline title support, share expertise, and improve production processes across sites.

You will work with internal policies and regulations, mentor Title Assistants, and assist with complex transactions in a fast-paced, client-focused environment. A positive service attitude and strong communication are essential.

Qualifications

• 2+ years’ experience in escrow/title or curative lender role.
• High School diploma or equivalent.
• Proficient MS Office skill set.
• Excellent verbal/written communication skills.
• Must be able to maintain professionalism and a positive service attitude at all times.
• Strong attention to detail.
• Problem solving, organizational skills.
• Exercises good judgment.
• Working knowledge of company and/or client operating systems.

Responsibilities

• Experience as a front-line title resource.
• Experience and desire to utilize AI to improve title production and process.
• Understanding of title documents and contracts in accordance with internal policies and procedures and applicable statutory and federal regulations.
• Understanding of appropriate title functions with exposure to commercial transactions in a variety of geographic locations.
• Understanding of title insurance requirements including commitments, pro forma, policies, open order, reading sales contracts, recording, and post-closing tasks.
• Share title knowledge with others and train staff to perform title functions.
• Coach and train global Title Assistants on title procedures, client requirements, and quality standards.
• Serve as escalation resource for complex title questions and multi-site transactions.
• Contribute to visionary activities to improve efficiency and quality.

Job description

First American Financial Corp. GO Title division is hiring an experienced escrow/title professional to coordinate frontline title support, share expertise, and improve production processes across sites.

You will work with internal policies and regulations, mentor Title Assistants, and assist with complex transactions in a fast-paced, client-focused environment. A positive service attitude and strong communication are essential.