Global Technology Operations Leader

International Justice Mission; Washington (District of Columbia); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive Medical/Dental/Vision

Monthly commuter and parking benefits

Retirement benefit options

Paid leave starting at 23 days

12 holidays (plus early release)

Community spiritual formation

Staff care resources

Job summary

International Justice Mission (IJM) seeks a Director of Operations, Global Technology to translate organizational priorities into clear, focused execution across the Data & Technology function. This strategic and operational leader will partner with senior leadership to ensure work is well‑sequenced, prioritized, and delivered with discipline.

Hybrid role (onsite Tuesdays & Thursdays in the Washington, DC area) or remote for non-local candidates; reports to the Chief Data & Technology Officer

Qualifications

• MBA or master’s in project management, or any equivalent combination of education, experience, and certification.
• 15+ years professional work experience.
• 10+ years of experience leading technology delivery, programs, or transformation initiatives.
• Track record of working across business and technical teams to drive results.
• Experience in or strong affinity for mission-driven, nonprofit, or public sector organizations.

Responsibilities

• Translate high-level priorities into clear, actionable work that teams can execute.
• Help leadership define and maintain a focused set of current priorities.
• Ensure work is appropriately sequenced based on impact, capacity, and dependencies.
• Reduce ambiguity by clarifying scope, expected outcomes, and ownership of initiatives.
• Establish and lead regular planning and review rhythms that keep work moving forward.
• Create clarity around how work is planned, tracked, and adjusted over time.
• Ensure teams have a consistent understanding of timelines, expectations, and progress.

Education

MBA or master’s in project management

15+ years professional work experience

10+ years of experience leading technology delivery, programs, or transformation initiatives

Track record of working across business and technical teams to drive results

Experience in or strong affinity for mission-driven, nonprofit, or public sector organizations

Job description

International Justice Mission (IJM) seeks a Director of Operations, Global Technology to translate organizational priorities into clear, focused execution across the Data & Technology function. This strategic and operational leader will partner with senior leadership to ensure work is well‑sequenced, prioritized, and delivered with discipline.

Hybrid role (onsite Tuesdays & Thursdays in the Washington, DC area) or remote for non-local candidates; reports to the Chief Data & Technology Officer