Global TA Operations & Enablement Lead

Appian; Baltimore (MD); On-site; USD 150,000 - 300,000; Full time

Job summary

Appian is seeking a senior leader to transform its global talent acquisition infrastructure in a fast-growing, AI-powered environment. You will design structured assessments, drive strategic TA initiatives, and modernize the recruiting tech stack to accelerate hiring quality across regions and functions.

You will partner with senior leaders to build credibility, implement governance, and scale a candidate-centric TA operation that aligns with Appian's ambitious growth goals.

Qualifications

• Bachelor’s degree or higher required.
• 12+ years of progressive product or operations leadership experience in enterprise environments, with at least 5 years within HR or Talent Acquisition functions.
• At least 2 years of hands-on experience designing, implementing, and optimizing structured assessment platforms and candidate selection frameworks.
• Demonstrated success designing and scaling tailored workflows and operational models across varied business functions and international regions.
• Proven history of operating as an execution machine, owning projects end-to-end, and taking personal accountability for outcomes.
• Proven success managing, coaching, and developing talent with a track record of building high-performing teams.
• Demonstrated history of hands-on capability including building workflow maps, configuring system rules, auditing data, writing SOPs, and troubleshooting technical integrations.
• Deep expertise in enterprise ATS/CRM platforms such as Greenhouse, SuccessFactors, or Workday, and recruiting automation tools including AI sourcing/screening, assessment tools, scheduling platforms, and candidate engagement technologies.
• Proven experience overseeing TA vendor ecosystems, conducting audits, leading contract negotiations, enforcing SLAs, and driving operational accountability.
• Travel to HQ once a month.

Responsibilities

• Architect and implement a structured assessment framework that standardizes candidate evaluation, reduces bias, and improves hiring quality across all functions and regions.
• Partner with the Global Head of TA to deliver strategic initiatives, building credibility with recruiters, hiring managers, and partners through transparent communication and reliable execution.
• Drive TA operational excellence through SOP development, data audits, and process governance that ensures consistent execution across the function.
• Partner with Technology, Legal, Finance, and HRBPs to modernize the recruiting tech stack: prioritize Greenhouse feature adoption, deploy Appian-built automation, design and deploy reporting that supports global TA efforts, and troubleshoot system integrations to lift recruiter efficiency against measurable benchmarks.
• Manage and develop a high-performing TA operations team by coaching talent, setting clear performance expectations, and fostering a culture of continuous improvement and innovation.

Skills

Operations Leadership

Assessment Expertise

Workflow Design

Execution Excellence

People Leadership

Technical Capability

Technology Expertise

Vendor Management

Travel

Education

Bachelor's degree or higher

Tools

Greenhouse/SuccessFactors/Workday

Job description

Appian is seeking a senior leader to transform its global talent acquisition infrastructure in a fast-growing, AI-powered environment. You will design structured assessments, drive strategic TA initiatives, and modernize the recruiting tech stack to accelerate hiring quality across regions and functions.

You will partner with senior leaders to build credibility, implement governance, and scale a candidate-centric TA operation that aligns with Appian's ambitious growth goals.