Global Supply Chain & Operations Manager (Flexible Hours)

Verint Systems, Inc.; Boise (ID); On-site; USD 110,000 - 160,000; Full time

Job summary

Verint Systems Inc. is seeking a Manager, Operations to lead end-to-end supply chain responsibilities, including forecasting, material planning, warehousing, inventory, distribution, and customer service.

The role interfaces with procurement, sales, quality, and engineering while guiding a team of operations specialists to drive efficiency and sustainability. The ideal candidate will have a BS in Industrial Engineering or related field, 6+ years in hardware ops & supply chain, and 4+ years

Qualifications

• B.S. in Industrial engineering, Operations, Logistics or related field, or equivalent work experience.
• Minimum of 6 years’ experience in Hardware Operations & Supply chain and at least 4 years of leadership experience in a manufacturing or supply chain environment.
• Excellent analytical skills, experience with self-service BI reporting.
• Understanding of statistics, operation research and optimization of transportation networks.
• Strong interpersonal and teamwork skills.
• Strong communication skills and effectively presents information to leaders, employees, and customers.
• Ability to work independently and handle multiple projects.
• Driven, positive, and effective leader.
• Strong process orientation and developmental skills.
• Flexible working hours to accommodate a global operations organization.

Responsibilities

• Liaise with leadership and business functions to drive operational activities and support business objectives.
• Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
• Direct inbound or outbound logistics operations, such as transportation optimization, warehouse activities, safety performance, or logistics quality management.
• Manage the daily fulfillment of customer shipments by working with Verint’s third party logistics service providers.
• Coordinate and communicate with planning, production, shipping, and procurement to meet order requirements and set priorities to achieve on-time delivery and maximize inventory.
• Regularly evaluate the efficiency of business procedures according to organizational objectives and identify/implement improvements.
• Own decisions and risks mitigators to execute on competing priorities and monitor specific supply chain-based Key Performance Measurement Matrix such as OTD (On Time Delivery), and MTTR (Mean Timer to Repair).
• Manage relationships and monitor agreements with external partners/vendors.
• Create policies or procedures for end-to-end supply chain activities.
• Plan and/or implement material flow management systems to meet production requirements.
• Analyze all aspects of corporate logistics to determine the most cost-effective, productive, accurate or timelines objectives of transporting product or supplies.
• Implement specific customer requirements, such as internal reporting or customized transportation metrics.
• Monitor product import/export processes to ensure compliance with regulatory or legal requirements.
• Negotiate transportation rates or services.
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• Plan and implement improvements to internal or external logistics systems or processes.
• Recommend new or improved technology, such as automated systems.
• Develop risk management programs to ensure continuity of supply in emergency scenarios.
• Collaborate with other departments to integrate logistics with business systems or processes, such as sales, order management, accounting, customer support, product, NPI (New Product Introduction), and quality.
• Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
• Conduct or review environmental audits for logistics activities, such as storage, distribution, or transportation.
• Lead a team of operations specialists to execute these responsibilities with your guidance.

Skills

Analytical skills

BI reporting

Leadership

Communication

Statistics

Operations management

Cross-functional collaboration

Education

B.S. in Industrial Engineering

Equivalent work experience

Job description

Verint Systems Inc. is seeking a Manager, Operations to lead end-to-end supply chain responsibilities, including forecasting, material planning, warehousing, inventory, distribution, and customer service.

The role interfaces with procurement, sales, quality, and engineering while guiding a team of operations specialists to drive efficiency and sustainability. The ideal candidate will have a BS in Industrial Engineering or related field, 6+ years in hardware ops & supply chain, and 4+ years