Global Study Abroad Programs Coordinator

San José State University; San Jose (CA); On-site; USD 62,000 - 74,000; Full time

Job summary

San José State University in San José, CA is seeking a Study Abroad and Away Coordinator to support study abroad programs, advise students, and coordinate logistics. The role involves guiding students from inquiry to re-entry and collaborating with campus and external partners to expand access.

You will analyze participation data to inform improvements, develop outreach strategies, and manage programs including faculty-led and exchange offerings.

Qualifications

• Equivalent to graduation from a four-year college or university in a related field.
• Three years of progressively responsible professional student services work experience.
• Knowledge of FERPA, Title IX, and the Clery Act.
• Experience with international education, study abroad programs, and student mobility.

Responsibilities

• Provide comprehensive advising on study abroad and away opportunities, eligibility, applications, academic planning, finances, travel, health and safety, and university requirements.
• Coordinate student participation from initial inquiry through application, pre-departure preparation, participation, return, and re-entry.
• Develop and implement outreach, recruitment, marketing, and peer-to-peer engagement strategies to expand student awareness and participation, particularly among historically underrepresented students.
• Plan and deliver orientations, workshops, information sessions, classroom presentations, and pre-departure and re-entry programming.
• Manage assigned study abroad and away programs, including faculty-led, exchange, summer school abroad, affiliated-provider, internship, and other program offerings.
• Coordinate program logistics, enrollment, documentation, records, travel and insurance requirements, financial processes, vendor payments, and budget tracking.
• Collaborate with faculty, academic departments, campus offices, international institutions, affiliated providers, and external organizations to support effective program delivery.
• Support faculty through program proposal processes, training, and coordination of faculty-led programs.
• Collect, analyze, and report participation, demographic, inquiry, application, and outcome data; recommend improvements to recruitment, advising, student services, and program operations.
• Contribute to risk management and incident-response activities, including on-call coverage during designated travel periods, student support during emergencies, and maintenance of safety and emergency records.

Skills

Advising

Outreach & recruitment

Cross-cultural communication

Data analysis

Budget management

Education

Bachelor's degree or higher

Master’s degree preferred

Tools

CRM software

Study abroad platforms

Job description

San José State University in San José, CA is seeking a Study Abroad and Away Coordinator to support study abroad programs, advise students, and coordinate logistics. The role involves guiding students from inquiry to re-entry and collaborating with campus and external partners to expand access.

You will analyze participation data to inform improvements, develop outreach strategies, and manage programs including faculty-led and exchange offerings.