Global Strategy & Operations VP — Remote Eligible

Rainfall Ventures; United States; Remote; USD 260,000 - 500,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Parental leave

Professional development

Fertility care support

Wellhub access

BrightHorizons

Donation matching

Noom access

Job summary

Spring Health is seeking a VP, Global Strategy & Operations to lead international operational strategy and scale our footprint across 200+ markets. This remote role requires quarterly travel to New York City.

You will align cross-functional teams, optimize global delivery networks, and drive revenue expansion while ensuring regulatory compliance and culturally relevant care. This leadership role demands 15+ years of experience in complex operations and a proven track record building scalable

Qualifications

• 15+ years of progressive leadership experience heading complex operations, network management, or general management functions.
• Direct experience scaling operational footprints from the United States into international markets.
• Deep knowledge of global healthcare delivery models, international compliance frameworks, and cross-border regulatory landscapes.

Responsibilities

• Orchestrate and align a highly cross-functional, matrixed team to deliver exceptional mental healthcare infrastructure to members, customers, and providers worldwide.
• Influence and shape the long-term global expansion roadmap, focusing on service delivery excellence and expansion.
• Partner with Go-To-Market teams to identify operational readiness capabilities that unblock and accelerate global revenue generation and market entry.
• Build and instill deep operational rigor, standardization, and process excellence across all international fulfillment and support channels.
• Champion local market customization and regional delivery models to ensure care delivery is culturally relevant and compliant with regional standards.
• Build strong relationships with regional providers and strategic fulfillment networks globally.
• Balance international regulatory, legal, and operational trade-offs to keep cross-border delivery moving forward quickly and safely.
• Resolve cross-functional roadblocks and manage international dependencies under changing market conditions.
• Audit and optimize regional processes to improve service velocity.

Skills

15+ years leadership

US-to-international scaling

Healthcare delivery knowledge

Cross-functional leadership

Data-driven decision making

Job description

Spring Health is seeking a VP, Global Strategy & Operations to lead international operational strategy and scale our footprint across 200+ markets. This remote role requires quarterly travel to New York City.

You will align cross-functional teams, optimize global delivery networks, and drive revenue expansion while ensuring regulatory compliance and culturally relevant care. This leadership role demands 15+ years of experience in complex operations and a proven track record building scalable