Global Strategic Ops Director, Portfolio & Accounts

IQVIA Inc; Durham (NC); On-site; USD 123,000 - 344,000; Full time

Job summary

IQVIA Inc. is seeking a senior governance leader to drive strategic oversight for a designated customer portfolio in the life sciences arena. You will lead the SAM team, align cross-functional project efforts, and ensure adherence to operational norms across global project teams.

The role requires deep experience in pharmaceutical operations, strong leadership, and a proven ability to deliver against time, quality and financial targets. Occasional travel may be required.

Qualifications

• Requires extensive leadership and program oversight experience in pharma/CRO settings.
• Excellent communication, presentation and negotiation skills are essential.
• Strong problem-solving ability and customer-focused mindset.
• Solid experience coordinating cross-functional teams and managing complex projects.

Responsibilities

• Lead governance of assets, resources, technology and processes for designated customer portfolio.
• Oversee strategic Account Management (SAM) initiatives and lead operational governance committees.
• Direct global account management and ensure adherence to operations manuals for product development projects.
• Manage delivery against metrics, milestones and contractual obligations including project profitability.

Skills

Leadership

Communication

Negotiation

Problem solving

Customer service

MS Office

Education

Other Degree in Life Science or related field

Job description

IQVIA Inc. is seeking a senior governance leader to drive strategic oversight for a designated customer portfolio in the life sciences arena. You will lead the SAM team, align cross-functional project efforts, and ensure adherence to operational norms across global project teams.

The role requires deep experience in pharmaceutical operations, strong leadership, and a proven ability to deliver against time, quality and financial targets. Occasional travel may be required.