Global Strategic Customer Success Lead

Enable; San Francisco (CA); On-site; CAD 90,000 - 140,000; Full time

Job summary

Enable is seeking a Senior Strategic Customer Success Manager to work with its largest and most complex customers, including Flintfox, to drive strategic growth in enterprise environments. You will own the success strategy for a focused portfolio, champion account planning, and elevate customers into long-term strategic partnerships by delivering measurable value and outcomes.

You’ll build trusted executive relationships, orchestrate cross-functional collaboration, and drive retention and

Responsibilities

• Build executive relationships with C-level and senior stakeholders across regions and business units.
• Lead strategic account planning and MEDDPICC-based qualification to drive retention and expansion.
• Drive cross-functional alignment across Sales, Solutions Consulting, Customer Success, and Product to maximize value delivery.

Job description

Enable is seeking a Senior Strategic Customer Success Manager to work with its largest and most complex customers, including Flintfox, to drive strategic growth in enterprise environments. You will own the success strategy for a focused portfolio, champion account planning, and elevate customers into long-term strategic partnerships by delivering measurable value and outcomes.

You’ll build trusted executive relationships, orchestrate cross-functional collaboration, and drive retention and