Global Strategic Account Execution Lead

Vertiv Corporation; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Vertiv Corporation is seeking a Global Strategic Account Execution Manager in Columbus to lead client engagements from product delivery to post-sales support. You will serve as the single point of contact across end-to-end functions—technical development, R&D, operations, and service—to ensure a seamless global customer experience.

You will manage a team, drive project scope and milestones, monitor financial performance, and coordinate with internal teams to meet customer expectations in a

Qualifications

• 8-10 years' experience in program and project management, preferably in a customer-facing role.
• Strong leadership and ability to motivate cross-functional teams.
• Exceptional communication and interpersonal skills to effectively engage with clients and internal stakeholders.
• Experience directly managing and developing a team.
• Strategic thinking and problem-solving abilities.
• Proficiency in project management tools and methodologies.

Responsibilities

• Build and maintain strong relationships with the key client stakeholders.
• Act as the primary point of contact for the client along with GSA Account Director, ensuring effective communication and understanding of their needs and expectations.
• Collaborate with the sales account manager to align on customer expectations and drive successful execution.
• Coordinate and manage early-stage customer technical engagement by getting technical sales involved to drive clarity on scope, engagement, deliverables, and expectations.
• Lead end-to-end project and program management activities, including planning, execution, monitoring, and delivery.
• Oversee product delivery, site deployments, and technical development engagements, ensuring they meet quality, scope, and timeline requirements.
• Manage all aspects of customer engagement, including program strategy, milestones, and deliverables.
• Monitor the financial performance of projects and work with offering management if pricing needs to be adjusted.
• Manage the scope, budget, and deadline with project managers to ensure we are meeting the expectations of our customers on their projects.

Skills

Project management

Leadership

Communication

Cross-functional teamwork

Strategic thinking

Client engagement

Experience 8-10 yrs

Education

Bachelor's degree (engineering/related)

MBA preferred

Job description

Vertiv Corporation is seeking a Global Strategic Account Execution Manager in Columbus to lead client engagements from product delivery to post-sales support. You will serve as the single point of contact across end-to-end functions—technical development, R&D, operations, and service—to ensure a seamless global customer experience.

You will manage a team, drive project scope and milestones, monitor financial performance, and coordinate with internal teams to meet customer expectations in a