Global Service Tech Projects Leader

Vertiv; Westerville (OH); On-site; USD 120,000 - 165,000; Full time

Job summary

Vertiv, based in Westerville, Ohio, seeks a Project Manager – Global Service Technology to lead global, technology-enabled service initiatives from concept to deployment. You will partner with Product Management, Engineering, IT, and regional teams to ensure service requirements are embedded in designs and delivered on time.

The role emphasizes governance, risk management, and stakeholder engagement across regions, driving process improvements, automation, and data-driven outcomes for service

Qualifications

• Bachelor’s degree in a related field and 5+ years of project or program management in a global setting.
• Experience leading cross-functional technology, digital transformation, service, or operational improvement initiatives.
• Global project experience across regions and functional organizations.
• Strong knowledge of project governance, risk management, and change management.
• Excellent communication, facilitation, presentation, and stakeholder-management skills.
• Experience with technology, digital, data, or enterprise systems teams.

Responsibilities

• Lead global Service Technology projects from initiation through implementation, stabilization, and transition to operations.
• Establish scope, milestones, governance, resources, and success metrics for initiatives.
• Develop integrated project plans across Global Services, Product Management, Engineering, IT, and regions.
• Coordinate multiple workstreams, dependencies, vendors, and cross-functional stakeholders.
• Drive accountability for deliverables and resolve barriers to execution.
• Manage risks, issues, decisions, dependencies, and change requests.
• Translate service requirements into actionable technology project requirements.
• Coordinate global deployment planning and regional readiness activities.
• Lead governance meetings and provide concise status and risk reporting.
• Monitor budgets, resources, and vendor performance; ensure alignment with scope.

Skills

Cross-functional leadership

Stakeholder management

Communication

Risk management

Project governance

Strategic thinking

Vendor management

Execution discipline

Education

Bachelor's degree in Business/Engineering/IT/Operations/PM

Master's degree (preferred)

Tools

Jira

Confluence

Smartsheet

Power BI

SAP

Oracle

Snowflake

Microsoft 365

Job description

Vertiv, based in Westerville, Ohio, seeks a Project Manager – Global Service Technology to lead global, technology-enabled service initiatives from concept to deployment. You will partner with Product Management, Engineering, IT, and regional teams to ensure service requirements are embedded in designs and delivered on time.

The role emphasizes governance, risk management, and stakeholder engagement across regions, driving process improvements, automation, and data-driven outcomes for service