Global Solutions Architect – Data Center & Cloud

SHI; City of Albany (NY); Remote; USD 96,000 - 182,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth opportunities

Health benefits

World-class facilities and tech access

Job summary

SHI International Corp. is seeking a Global Solutions Engineer to partner with account teams, assess customer data center environments, and design tailored infrastructure solutions across Data Center, Cloud, Network, Security, and Services spaces.

You will build relationships with OEMs, train sales teams and customers, and manage the solution practice pipeline to identify opportunities and drive revenue.

Qualifications

• Completed Bachelor’s Degree or relevant work experience required.
• 3–5 years of experience in a similar role.
• Willingness to travel to SHI, Partner, and Customer Events.
• Advanced certification in Dell Technologies, Cisco, VMware, NetApp, or similar technologies preferred.

Responsibilities

• Collaborate with account teams to evaluate customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers’ business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

Skills

Data Center

Hybrid cloud

Virtualization

Technical selling

OEM/Partner relations

Communication

Account collaboration

Solution planning

CIO/CTO engagement

Education

Bachelor’s degree or equivalent

Tools

Dell Technologies

Cisco

VMware

NetApp

Job description

SHI International Corp. is seeking a Global Solutions Engineer to partner with account teams, assess customer data center environments, and design tailored infrastructure solutions across Data Center, Cloud, Network, Security, and Services spaces.

You will build relationships with OEMs, train sales teams and customers, and manage the solution practice pipeline to identify opportunities and drive revenue.