Global Services Engineering Leader

Rubrik; Juneau (AK); On-site; USD 148,000 - 247,000; Full time

Job summary

Rubrik is seeking an innovative and strategic Services Engineering Leader to spearhead the lifecycle development of new Professional Services offerings. You will design, package, and launch high-value services that accelerate customer time-to-value across the Rubrik product portfolio.

As a core member of the Global Professional Services Leadership Team, you will bridge product strategy with field execution, collaborating with Product Management, Product Engineering, and PS Delivery to ensure

Qualifications

• 8–10+ years of direct experience in Service New Product Introduction (NPI), Services Productization, or Solution Engineering within a global SaaS, Enterprise Software, or Cyber Resilience company.
• Proven track record of taking complex enterprise technology services from initial concept to global field execution.
• Cross-Functional Leadership across Product Management, Product Engineering, and Field Services.
• Executive presence with experience presenting to VP level leadership.
• Deep understanding of enterprise IT infrastructure, data management, cloud platforms, or cybersecurity frameworks.

Responsibilities

• Design & Launch Offerings: Lead end-to-end development of standardized, scalable Professional Services offerings, playbooks, and delivery methodologies.
• Product & Engineering Alignment: Partner with Product Management and Product Engineering to build service packages, deployment frameworks, and best practices.
• Service Lifecycle Management: Continuously evaluate, refresh, and optimize the PS portfolio based on field feedback and market trends.
• PS Leadership Contribution: Serve as an active member of the Global PS Leadership Team, shaping services strategy and growth.
• Practice & Delivery Enablement: Collaborate with Global Practice Leaders and Field Delivery teams to ensure viable, well-packaged services with robust delivery artifacts.
• Go-To-Market (GTM) Integration: Equip sales and delivery teams with clear service scopes and value propositions.
• Standardization: Establish reusable delivery frameworks, automated deployment scripts, and standardized SOW templates.
• Quality & Feedback Loops: Implement channels to measure service effectiveness and refine offerings post-launch.

Skills

Executive presence

Cross-functional leadership

Strategic thinking

Cloud platforms

Cybersecurity frameworks

Education

Bachelor’s Degree in Computer Science, Business, Engineering, or related field

Job description

Rubrik is seeking an innovative and strategic Services Engineering Leader to spearhead the lifecycle development of new Professional Services offerings. You will design, package, and launch high-value services that accelerate customer time-to-value across the Rubrik product portfolio.

As a core member of the Global Professional Services Leadership Team, you will bridge product strategy with field execution, collaborating with Product Management, Product Engineering, and PS Delivery to ensure