Global Service Strategy & Planning Lead

Vertiv; Westerville (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Vertiv in Westerville is seeking a Service Strategic Planner to govern and improve the global service planning environment, aligning corporate directives with GBU strategies and translating them into roadmaps and executable planning frameworks.

The role coordinates global service planning deliverables, ensuring visibility, consistency, prioritization, and governance across regions and business units, requiring strong strategic thinking and matrixed collaboration.

Qualifications

• Minimum 5+ years of experience in internal strategic planning or business consulting.
• Degree in business administration, Marketing, Finance, or related field; MBA preferred.
• Program management experience.

Responsibilities

• Translate Corporate strategy into actionable service planning frameworks.
• Standardize planning templates, KPIs, and deliverable expectations across GBU and Regions.
• Ensure consistency, accuracy, and alignment of inputs for strategic corporate reviews and executive reporting.
• Support investment prioritization based on strategic impact, ROI, and resource capacity.
• Manage Global Service interlocks meetings cadence in the overall company executive calendar.
• Be the focal point and drive pro-active project cadence and drumbeat with a diverse set of stakeholders to ensure timely and successful outcomes.
• Coordinate preparation of corporate-required planning deliverables (strategy reviews, growth plans, transformation updates).
• Develop executive-level presentations and dashboards.
• Provide structured insights and scenario analysis to senior leadership.
• Track performance against strategic targets.
• Ensure transparency and communication across matrix stakeholders.
• Support teams and business leaders in structuring business cases, customer segmentation, competitive analysis, value-based pricing, economic benchmarking, and service strategic performance analyses across business segments.
• Structure customer and market-segmentation, developing and working with market models, deriving insight from internal and external data sources.

Skills

Strategic planning

Project coordination

Stakeholder management

Executive communication

Market segmentation

Education

Bachelor's degree in business administration/Marketing/Finance

MBA preferred

Job description

Vertiv in Westerville is seeking a Service Strategic Planner to govern and improve the global service planning environment, aligning corporate directives with GBU strategies and translating them into roadmaps and executable planning frameworks.

The role coordinates global service planning deliverables, ensuring visibility, consistency, prioritization, and governance across regions and business units, requiring strong strategic thinking and matrixed collaboration.