Global Service Delivery Director - Remote/Hybrid

Agilent Technologies, Inc.; United States; Remoto; USD 175.000 - 291.000; Tempo pieno

Descrizione del lavoro

Agilent is seeking a Service Delivery Director to lead its field service operations, driving profitable growth, operational excellence, and customer satisfaction across U.S. sites.

You will oversee service performance, revenue growth, P&L, and cross-functional collaboration while developing high-performing teams and ensuring safety and regulatory compliance. This role offers remote options and travel up to 25%.

Competenze

• Bachelor's degree in Engineering, Life Sciences, Business, or related is required.
• 5+ years in service or operations leadership or equivalent.
• Experience managing budgets and teams.
• Strong customer service acumen and communication.
• Change management skills and track record of delivering results.

Mansioni

• Oversee service performance, revenue growth, and P&L management.
• Develop high-performing teams and optimize service delivery processes.
• Foster cross-functional collaboration and ensure safety and regulatory compliance.

Conoscenze

Leadership

Budget management

Customer service

Change management

Team development

Formazione

Bachelor's degree in Engineering, Life Sciences, Business, or related

Strumenti

Lean

Six Sigma

Descrizione del lavoro

Agilent is seeking a Service Delivery Director to lead its field service operations, driving profitable growth, operational excellence, and customer satisfaction across U.S. sites.

You will oversee service performance, revenue growth, P&L, and cross-functional collaboration while developing high-performing teams and ensuring safety and regulatory compliance. This role offers remote options and travel up to 25%.