Global SDR Operations Lead – Demand Gen & AI

Bottom Line Designs; Portsmouth (NH); Vor Ort; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Bottomline is seeking a Manager, Global Demand Gen Operations to partner with the Head of Global Sales Development and SDR Managers. You will drive efficient daily operations, translate needs into workflows, and own the SDR technology roadmap across North America and the UK.

You will establish an SDR Operations Center of Excellence, lead two direct reports, and apply AI to improve targeting, sequencing, reporting, and adoption.

Qualifikationen

• 7+ years in Sales Development Operations, Revenue Operations, Marketing Operations, or related B2B tech.
• Experience supporting SDRs through processes, reporting, systems, and AI initiatives.
• Strong SDR/manager workflow knowledge: routing, handoffs, data quality, reporting.
• Deep Salesforce and GTM tool expertise; translate needs into workflows and dashboards.
• Experience linking multiple tools into end-to-end workflows and improving adoption.

Aufgaben

• Partner with Head of Global Sales Development and SDR Managers to align priorities.
• Build and run an SDR Operations Center of Excellence with clear ownership, standards, intake, governance, and continuous improvement.
• Lead day-to-day SDR operations across North America and the UK with consistent support and documentation.
• Own core SDR workflows: lead and account routing, ownership changes, handoffs, and attribution.
• Map tools and data to end-to-end workflows, identify gaps, and simplify processes for speed and adoption.
• Ensure accurate, accessible reporting for daily execution, coaching, performance, and pipeline metrics.
• Own SDR governance for Salesforce workflows, dashboards, and reports with IT, Data, and Marketing integration partners.
• Manage vendor relationships and platform roadmaps for the SDR technology portfolio.

Kenntnisse

Sales Development Operations

Revenue Operations

Marketing Operations

Cross-functional collaboration

Data analysis

Tools

Salesforce

Power BI

Nooks

Clay

ZoomInfo

Cognism

LinkedIn Sales Navigator

Jobbeschreibung

Bottomline is seeking a Manager, Global Demand Gen Operations to partner with the Head of Global Sales Development and SDR Managers. You will drive efficient daily operations, translate needs into workflows, and own the SDR technology roadmap across North America and the UK.

You will establish an SDR Operations Center of Excellence, lead two direct reports, and apply AI to improve targeting, sequencing, reporting, and adoption.