Global Sales Support Specialist - International Customer Service

Arnet Pharmaceutical Corp; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

Arnet Pharmaceutical Corp. in Davie, FL is seeking an International Sales Customer Service Representative to provide sales support for international business development, prepare quotations, manage orders, and coordinate with cross-functional teams.

The role emphasizes customer communication, data entry, documentation such as Letters of Credit, and collaboration with R&D, regulatory, and manufacturing to support new product launches and ongoing customer service excellence.

Qualifications

• 2-5 years’ experience in customer service.
• Strong communication skills required.
• Able to accept criticism and show desire to learn and improve.

Responsibilities

• Provides sales support for International Sales Business Developer.
• Develops written quotations for customers and leads.
• Manages order processing and invoicing using Visual software.
• Prepares monthly reports (invoicing, quotes, samples).
• Maintains accurate records for each customer (quotes, prices, packaging).
• Supports inventory control of customer supply materials.
• Communicates with Manufacturing, Packaging, Lab, Registration, Regulatory Affairs and others.

Skills

Strong communication skills

Customer service

Willingness to learn

Job description

Arnet Pharmaceutical Corp. in Davie, FL is seeking an International Sales Customer Service Representative to provide sales support for international business development, prepare quotations, manage orders, and coordinate with cross-functional teams.

The role emphasizes customer communication, data entry, documentation such as Letters of Credit, and collaboration with R&D, regulatory, and manufacturing to support new product launches and ongoing customer service excellence.