Global Sales Operations Advisor

World Wide Technology, Inc.; Northern (KY); Hybrid; USD 58,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401k match

PTO

Tuition reimbursement

Parental leave

Job summary

World Wide Technology (WWT) is seeking a Sales Ops Advisor to own quoting and order management for assigned accounts. You will work with Client Managers, Sales Engineers and Service Reps to understand customer needs and support the full quote-to-cash lifecycle.

The role emphasizes collaboration, process mastery, and an opportunity to contribute to domestic and international sales initiatives. Travel up to 25% is expected as part of team goals.

Qualifications

• Bachelor's degree in Business, Finance or related field or equivalent IT industry experience.
• Minimum of two years sales or sales support experience in the IT industry.
• Ability to effectively utilize WWT internal systems, tools and processes.
• Demonstrated leadership, communication and problem-solving skills.
• Travel up to <25% as required to meet team goals.

Responsibilities

• Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts.
• Strong working knowledge of internal systems and processes and our go-to-market strategy.
• Respond to customer requirements within stated time frames (quotes, orders, product info, tracking).
• Proactively maintain knowledge of assigned accounts and OEM products/services.
• Leverage product promotions and rebates; understand partner registration processes.
• Provide detailed quote/order management reports to stakeholders.
• Assist, mentor, and onboard new sales ops employees.

Skills

Sales support

Communication

Problem solving

Travel readiness

Education

Bachelor's degree in Business/Finance or related field

Job description

World Wide Technology (WWT) is seeking a Sales Ops Advisor to own quoting and order management for assigned accounts. You will work with Client Managers, Sales Engineers and Service Reps to understand customer needs and support the full quote-to-cash lifecycle.

The role emphasizes collaboration, process mastery, and an opportunity to contribute to domestic and international sales initiatives. Travel up to 25% is expected as part of team goals.