Global Revenue Strategy & Operations Lead (AI-Driven GTM)

Ironclad; San Francisco (CA); On-site; USD 225,000 - 280,000; Full time

Benefits offered by this job

Health coverage

401(k) with employer match

Paid time off

Wellbeing stipends

Team events

Job summary

Ironclad, headquartered in San Francisco, seeks a Sr. Director of Global Sales Strategy and Operations to own the sales org’s operating infrastructure, including planning, forecasting, and renewal/expansion operations.

This data-first, AI-forward role partners across Marketing, Customer Experience, Finance, and GTM Engineering to drive strategic decisions and scalable growth. You will lead a global team, champion governance, and push for automation to reduce repetitive work while elevating

Qualifications

• 12+ years in Sales Operations, Revenue Operations, or GTM Strategy at a high-growth SaaS company.
• 8+ years of people leadership, building high-performing ops teams.
• Genuine AI fluency and ability to map AI investments to field needs.
• Proven experience spanning multi-functional ops portfolios globally.
• GTM-first mindset with cross-functional partnership across Sales, Marketing, Customer Experience and Finance.
• Strong analytical skills and ability to translate data into executive-ready narratives.
• Deep familiarity with SaaS metrics: ARR, GRR, NDR, quota design and partner economics.

Responsibilities

• Own annual and long-range planning for the sales org, including new business, renewals, expansion, partners, and BDR.
• Define territory design, quota allocation, and compensation planning for AE, CAE, BDR, and partners.
• Automate forecasting and pipeline reporting to provide a single, clear view of the funnel.
• Lead operating cadences: forecast reviews, deal inspections, and pipeline councils.
• Partner with BI and Revenue leadership to define measures and surface insights.
• Present to executive leadership with data-backed recommendations.

Skills

Sales Operations

Revenue Operations

GTM Strategy

AI fluency

Executive communication

Forecasting

Data analysis

Cross-functional leadership

Tools

CRM

Revenue intelligence platforms

Forecasting tools

AI productivity tools (Claude, Actively, Glean, Minoa)

Job description

Ironclad, headquartered in San Francisco, seeks a Sr. Director of Global Sales Strategy and Operations to own the sales org’s operating infrastructure, including planning, forecasting, and renewal/expansion operations.

This data-first, AI-forward role partners across Marketing, Customer Experience, Finance, and GTM Engineering to drive strategic decisions and scalable growth. You will lead a global team, champion governance, and push for automation to reduce repetitive work while elevating