Global Sales Strategy & Operations Leader

Ironclad; New York (NY); On-site; USD 225,000 - 280,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Wellbeing stipends

Commuter benefits

401(k) match

Equity

Team events

Paid time off

Maven family-forming support

Mentor/Leadership development

Job summary

Ironclad is seeking a Sr. Director, Global Sales Strategy and Operations to own the operating infrastructure of the global sales organization, including planning, pipeline and bookings, renewals, expansions, and partner ops.

This is a GTM-first, data-driven role with a focus on automating friction and driving strategic insights. You will partner with Marketing, Customer Experience, Finance, and the GTM Engineering & Systems team to deploy AI-accelerated forecasting and governance, reshaping how

Qualifications

• 12+ years of progressive experience in Sales Operations, Revenue Operations, or GTM Strategy at a high-growth SaaS company.
• 8+ years of people leadership, including experience managing managers.
• Genuine AI fluency: understands AI in GTM context and drives adoption.
• Proven experience leading multi-functional operations portfolios, globally.
• GTM-first mindset with cross-functional partnership.
• Strong analytical skills with forecasting and data storytelling.
• Deep familiarity with ARR, GRR, NDR, quota design, and partner economics.
• Hands-on experience with CRM, revenue intelligence platforms, and AI tooling.

Responsibilities

• Own annual and long-range GTM planning for the sales org (new business, renewals, expansion, partners).
• Define territory design, quota allocation, and compensation plans across AE, CAE, BDR, and partners.
• Automate forecasting, pipeline reporting, and create a single view for leadership.
• Lead operating cadences: forecast reviews, deal inspections, pipeline councils.
• Build and lead a high-performing ops team with cross-functional influence.
• Partner with Marketing, Finance, and GTM Eng to map AI investments to business needs.

Skills

Sales Ops

Revenue Ops

GTM Strategy

People Leadership

AI Fluency

Forecasting

SaaS Metrics

CRM & RevTech

Executive Presence

Ownership

Tools

Salesforce

BI Tools

Forecasting Software

AI Productivity Tools

Job description

Ironclad is seeking a Sr. Director, Global Sales Strategy and Operations to own the operating infrastructure of the global sales organization, including planning, pipeline and bookings, renewals, expansions, and partner ops.

This is a GTM-first, data-driven role with a focus on automating friction and driving strategic insights. You will partner with Marketing, Customer Experience, Finance, and the GTM Engineering & Systems team to deploy AI-accelerated forecasting and governance, reshaping how