Global Renewals Leader — Build & Scale High-Impact Renewals

Tech Ladies®; United States; On-site; USD 181,000 - 254,000; Full time

Benefits offered by this job

Health & Wellness

Financial benefits

Work-Life Balance

Unparalleled Flexible Time-Off

Job summary

Nozomi Networks in the United States is seeking a Global Renewals Leader to manage high-volume contract renewals and build a scalable renewals organization. You will own renewal strategy, pricing, forecasting, and cross-functional collaboration with Sales, Customer Success, Finance and Legal to maximize ARR.

This role requires strong negotiation skills, data-driven decision making, and experience with Salesforce.

Qualifications

• Experience managing a recurring revenue book with GRR and renewal targets.
• Ability to build and operationalize renewal processes, playbooks, and forecasting.
• Strong negotiation skills with pricing, uplift, multi-year terms and contract terms.
• Experience cross-functionally with Sales, Customer Success, Finance, Legal, Deal Desk and Revenue Ops.
• Analytical skills to identify renewal risk, trends and opportunities.
• Experience in cybersecurity, infrastructure, networking or a similar technically complex B2B SaaS environment; building a global renewals team.

Responsibilities

• Own renewal strategy and operating model, including process, coverage, segmentation, playbooks, and workflows.
• Own renewal performance against GRR, renewal rate, churn, and contraction targets.
• Own global renewals forecast and provide data-driven visibility into renewal pipeline, risk, churn, contraction, and expansion.
• Develop and enforce renewal pricing and commercial strategies, including uplift, multi-year agreements, co-termination, and contraction management.
• Optimize Salesforce and other systems supporting the renewal lifecycle for data accuracy and forecasting.
• Drive and close renewals through the full lifecycle: quoting, negotiations, purchase orders, order execution.
• Use negotiation to maximize renewal outcomes and identify upsell opportunities.
• Partner with Sales and Customer Success to mitigate renewal risk in the customer base.
• Build relationships with Regional Sales Directors and cross-sell/upsell teams.

Skills

Renewals management

Negotiation skills

Data-driven forecasting

Cross-functional collaboration

Salesforce knowledge

Global renewals leadership

High-volume account management

Communication & relationship building

Process optimization

Revenue operations alignment

Tools

Salesforce

Job description

Nozomi Networks in the United States is seeking a Global Renewals Leader to manage high-volume contract renewals and build a scalable renewals organization. You will own renewal strategy, pricing, forecasting, and cross-functional collaboration with Sales, Customer Success, Finance and Legal to maximize ARR.

This role requires strong negotiation skills, data-driven decision making, and experience with Salesforce.