Global Programs Specialist

Duke University; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Duke Health is seeking a Program Specialist to provide high-level administrative and operational support for Global and Ambassador Services, coordinating complex activities for executive, donor, and international patient populations.

The role involves managing calendars, travel, correspondence, dashboards, budget tracking, and event coordination, with cross-disciplinary collaboration to ensure a seamless patient and stakeholder experience.

Qualifications

• Bachelor's degree plus 1 year in program administration or event production.
• Or 2 years of postsecondary education with 3 years in program administration or event production.
• Or an equivalent combination of relevant education and/or experience.
• Three years of experience in healthcare operations, patient navigation, care coordination, hospitality, or related field.

Responsibilities

• Coordinate calendars, meetings, travel, and logistics for leadership, physicians, delegations, international partners, and patient activities.
• Develop, edit, and manage correspondence, presentations, reports, materials, and executive briefings.
• Support program operations with data collection, dashboards, metrics, and service utilization analysis.
• Assist with budget management, tracking expenditures, invoices, and variances for leadership review.
• Coordinate meetings, conferences, events, physician visits, international delegations, and VIP engagements.
• Foster cross-disciplinary collaboration to ensure a seamless patient and stakeholder experience.
• Anticipate stakeholder needs and resolve complex operational, scheduling, and service-related challenges.
• Demonstrate cultural intelligence while engaging diverse countries, cultures, languages, and healthcare systems.

Skills

analytical

communications

organizational

Education

Bachelor's degree

Job description

Duke Health is seeking a Program Specialist to provide high-level administrative and operational support for Global and Ambassador Services, coordinating complex activities for executive, donor, and international patient populations.

The role involves managing calendars, travel, correspondence, dashboards, budget tracking, and event coordination, with cross-disciplinary collaboration to ensure a seamless patient and stakeholder experience.