Program Specialist - DHIP Provider Integration & Onboarding

Duke Careers; Durham (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Duke Health is seeking a highly organized Program Specialist to support the DHIP Provider Integration and Onboarding team. This role ensures a seamless onboarding experience for new clinicians by coordinating processes, maintaining systems, and supporting key operational functions.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is passionate about supporting healthcare teams.

Qualifications

• Analytical, communications, and organizational skills are expected.
• Bachelor’s degree or equivalent combination of education and experience.
• Experience with onboarding processes or program administration is advantageous.

Responsibilities

• Coordinate and facilitate iForms requests for position creation
• Support creation and tracking of requisitions within SAP SuccessFactors
• Assist with PRMO clinician enrollment packets by collecting required documentation and submitting materials PRMO
• Maintain and update onboarding checklists within internal systems (DMR)
• Manage updates and content on the team SharePoint site
• Coordinate distribution and tracking of new clinician surveys
• Oversee team procurement card reconciliation and clearance processes
• Provide logistical and administrative support for monthly in-person new clinician orientation sessions
• Support additional onboarding and program operations as needed

Skills

Analytical skills

Communications skills

Organizational skills

Education

Bachelor's degree

Two years postsecondary education with three years experience

Equivalent combination of education and/or experience

Tools

SAP SuccessFactors

Concur

SharePoint

Job description

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Program Specialist - DHIP Provider Integration & Onboarding

Work Arrangement:

Requisition Number: 275122

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Date: Sep 21, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Hybrid Position | Onsite Location: DHIP Administrative Offices RTP - 4825 Creekstone Dr

JOB SUMMARY

We are seeking ahighly organized and detail-oriented Program Specialistto support the DHIP Provider Integration and Onboarding team. This role plays a critical part in ensuring a seamless onboarding experience for new clinicians by coordinating processes, maintaining systems, and supporting key operational functions.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is passionate about supporting healthcare teams.

JOB DUTIES AND RESPONSIBILITIES

• Coordinate and facilitate iForms requests for position creation
• Support creation and tracking of requisitions within SAP SuccessFactors
• Assist with PRMO clinician enrollment packets by collecting required documentation and submitting materials PRMO
• Maintain and update onboarding checklists within internal systems (DMR)
• Manage updates and content on the team SharePoint site
• Coordinate distribution and tracking of new clinician surveys
• Oversee team procurement card reconciliation and clearance processes
• Provide logistical and administrative support for monthly in-person new clinician orientation sessions
• Support additional onboarding and program operations as needed

Required Qualifications

• Work requires analytical, communications, and organizational skills generally acquired through completion of a bachelor’s degree, OR
• Two years of postsecondary education with three years of experience in program administration, access/scheduling operations, or related roles.
• OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Preferred Experience/Qualifications

• Onboarding, Offboarding or program management experience/exposure
• Knowledge of DHIP and/or familiarity with Duke Medicine entities
• Basic Medical terminology knowledge
• Concur experience
• Event planning experience

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.