Global Programs Coordinator, Healthcare Operations

Duke Health; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Duke Health is seeking a Program Specialist to provide high‑level administrative and operational support for Global and Ambassador Services, coordinating complex activities that support high‑profile, executive, donor, and international patient populations. Apply knowledge and skills to resolve complex administrative problems independently or with others.

You will manage calendars, travel, budgets, and communications, prepare reports for leadership, and ensure a seamless patient and stakeholder

Qualifications

• Bachelor's degree with 1 year in program administration or event production
• 2 years of postsecondary education with 3 years in program administration or event production
• Three years of experience in healthcare operations, patient navigation, hospitality, customer service, international services, or a related field preferred

Responsibilities

• Coordinate calendars, meetings, travel, and logistics for leadership, physicians, delegations, international partners, and VIP activities.
• Develop, edit, and manage correspondence, presentations, reports, meeting materials, executive briefings, and communications for internal and external stakeholders.
• Support program operations with data collection, complex database management, dashboard reporting, metrics tracking, and analysis of service utilization and performance indicators.
• Assist with budget management: track expenditures, reconcile invoices, monitor expenses, prepare budget reports, and identify variances for leadership review.
• Coordinate and execute meetings, conferences, special events, physician visits, international delegations, and VIP engagements, ensuring logistical and hospitality needs are met.
• Facilitate communication across multidisciplinary clinical and administrative teams to support a seamless patient and stakeholder experience.
• Anticipate stakeholder needs and independently resolve complex operational, scheduling, and service-related challenges.
• Demonstrate cultural intelligence and adaptability engaging diverse countries, cultures, languages, and healthcare systems.

Skills

Analytical skills

Communications

Organizational skills

Education

Bachelor's degree

Job description

Duke Health is seeking a Program Specialist to provide high‑level administrative and operational support for Global and Ambassador Services, coordinating complex activities that support high‑profile, executive, donor, and international patient populations. Apply knowledge and skills to resolve complex administrative problems independently or with others.

You will manage calendars, travel, budgets, and communications, prepare reports for leadership, and ensure a seamless patient and stakeholder