Global Programs Assistant (Temporary, 12 Weeks)

berklee; Boston (MA); On-site; USD 28,000 - 40,000; Part time

Job summary

Berklee Global is seeking an assistant to support daily operations, including front line reception, scheduling, and email communications for Berklee on the Road programs. You will process applications, manage payments, and maintain records in FileMaker and other databases in coordination with the Global team.

The role requires a 4-year degree, 2+ years of professional experience, and strong English communication skills; Spanish bilingual capability is a plus.

Qualifications

• Bachelor's Degree required and customer service experience preferred.
• At least 1 year in a customer service environment and data entry experience.
• Strong interpersonal skills and ability to handle confidential information.

Responsibilities

• Support daily operations of Berklee Global: reception, scheduling, email, and research tasks.
• Process applications for 5+ Berklee on the Road programs in coordination with the Associate Director.
• Oversee BOR participant payments and related departmental accounts.

Skills

Interpersonal skills

Organized

Attention to detail

Discretion with confidential info

Macintosh

Education

Bachelor's Degree

Tools

Google Drive

Microsoft Office

FileMaker Pro

Social Media platforms

Macintosh

Job description

Berklee Global is seeking an assistant to support daily operations, including front line reception, scheduling, and email communications for Berklee on the Road programs. You will process applications, manage payments, and maintain records in FileMaker and other databases in coordination with the Global team.

The role requires a 4-year degree, 2+ years of professional experience, and strong English communication skills; Spanish bilingual capability is a plus.