Global Programs Operations Assistant (Temporary)

Uniglobaltechnologies; Boston, Northern (MA, KY); Hybrid; USD 52,000 - 60,000; Part time

Job summary

Berklee Global is seeking a Temporary Assistant to support daily operations, communication, and program administration. The role involves front desk duties, coordinating applications for multiple programs, and assisting in payments and records management.

Ideal candidates will have a Bachelor’s degree and at least 1 year in customer service, with proficiency in Google Drive, MS Office, and FileMaker Pro. English is required, Spanish is preferred for bilingual support.

Qualifications

• Bachelor’s Degree required.
• 1+ year of customer service experience.
• Experience with data entry and record keeping.

Responsibilities

• Support daily operations of Berklee Global, including front line reception and scheduling.
• Process applications for multiple programs in coordination with the Associate Director and Global team.
• Oversee BOR participant payments and related accounts.
• Maintain records across FileMaker and other databases; assist in reporting.
• Assist travel planning tasks with staff, travel agency, and partners.
• Collaborate with student employees, assign projects, and track progress.
• Handle inquiries by phone, email, and in person with clear, professional communication.
• Support email marketing and communications; translation may be required for bilingual candidates.

Skills

Interpersonal skills

Organized

Attention to detail

Confidentiality

Mature and responsible

Education

Bachelor's Degree

Tools

Macintosh

Google Drive

Microsoft Office Suite

FileMaker Pro

Social Media platforms

Job description

Berklee Global is seeking a Temporary Assistant to support daily operations, communication, and program administration. The role involves front desk duties, coordinating applications for multiple programs, and assisting in payments and records management.

Ideal candidates will have a Bachelor’s degree and at least 1 year in customer service, with proficiency in Google Drive, MS Office, and FileMaker Pro. English is required, Spanish is preferred for bilingual support.