Global Program Management Lead — Fleet Operations & Tooling

Meta; Concord (NH); On-site; USD 189,000 - 259,000; Full time

Job summary

Meta is hiring a senior Program Management Manager to lead Fleet Health, Reliability, and Central Engineering program management within FORCE. You will oversee a multi-team org delivering data center operations tooling and multi-year NPIs, aligning with IDC and Infra long-range plans.

You will own OKRs, headcount planning, budgets, and cross-functional leadership with engineering, operations, and finance, across US/EMEA locations, driving scalable, AI-enabled processes.

Qualifications

• Bachelor’s degree in computer science, systems engineering, electrical engineering, MIS, or related field or commensurate technical experience
• 10+ years of experience in technical or product program management delivering value through technology solutions in high-tech operations
• 4+ years of people management experience, including managing managers or leading a multi-team organization
• Demonstrated ownership of a multi-year strategy or portfolio, including prioritization and trade-off decisions under resource constraint
• Experience influencing and negotiating with executive cross-functional leadership across engineering and operations
• Analytical and problem-solving skills, with judgment under ambiguity and pressure
• Experience communicating portfolio status, technical trade-offs, and strategic recommendations to both engineering teams and executives
• Experience driving process re-engineering and standards adoption across multiple teams and geographies

Responsibilities

• Organizational leadership across a multi-team organization
• Build, lead, and develop a multi-team organization, managing both frontline managers/TLMs and senior individual contributors
• Own hiring, onboarding, performance management, calibration, and career development across the org
• Define team structure, charters, and role scoping as the portfolio evolves
• Drive clarity on ownership across pods and adjacent teams
• Set and sustain the org's operating norms, planning cadence, and decision-making forums
• Strategy and portfolio ownership: own multi-year tooling strategy and roadmap
• Own annual and quarterly OKRs, prioritization, and trade-off decisions across a portfolio of simultaneous programs
• Own headcount planning, budget, and capacity allocation for the org
• Partner with Workforce Strategy and Finance on headcount planning and forecasting
• Establish the metrics and KPI framework that defines tooling success
• Execution through the team
• Hold the org accountable for tooling integration across EVT, DVT, PVT, and MP hardware development phases
• Ensure phase exit criteria, dependency mapping, and validation gates are defined and improved
• Govern the roll-out of new systems and major enhancements
• Own the risk posture for the portfolio and drive durable fixes
• Sponsor business process re-engineering at fleet scale
• Cross-functional influence across hardware TPM, production engineering, software engineering, DC Ops
• Represent the org in IDC- and Infra decision forums
• Negotiate scope, dependencies, and shared roadmaps with peer orgs
• Translate strategy into requirements for engineering partners and communicate status to executives
• Partner across geographies to deliver globally consistent tooling

Skills

Analytical and problem solving

Executive communication

Cross-functional collaboration

Education

Bachelor’s degree or commensurate technical experience

Job description

Meta is hiring a senior Program Management Manager to lead Fleet Health, Reliability, and Central Engineering program management within FORCE. You will oversee a multi-team org delivering data center operations tooling and multi-year NPIs, aligning with IDC and Infra long-range plans.

You will own OKRs, headcount planning, budgets, and cross-functional leadership with engineering, operations, and finance, across US/EMEA locations, driving scalable, AI-enabled processes.