Global Product Support Engineer – Semiconductors

Semiconductor Engineering; Tualatin (OR); Hybrid; USD 85,000 - 130,000; Full time

Job summary

Lam in its Global Products Group designs and engineers etch and deposition products for the semiconductor industry. As a Global Product Support Engineer, you’ll be the backbone of technical support for field engineers, technicians and product support staff.

You will diagnose, troubleshoot, repair and debug complex equipment, document issues, and respond quickly to incidents to resolve problems and ensure customer satisfaction with Lam’s solutions.

Responsibilities

• Diagnose, troubleshoot, repair and debug complex semiconductor equipment.
• Provide rapid technical support to field engineers, technicians, and product support personnel.
• Respond quickly to incidents to resolve problems and ensure customer satisfaction.

Job description

Lam in its Global Products Group designs and engineers etch and deposition products for the semiconductor industry. As a Global Product Support Engineer, you’ll be the backbone of technical support for field engineers, technicians and product support staff.

You will diagnose, troubleshoot, repair and debug complex equipment, document issues, and respond quickly to incidents to resolve problems and ensure customer satisfaction with Lam’s solutions.