Global Product Support Engineer 2 Lam Research

Semiconductor Engineering; Tualatin (OR); Hybrid; USD 85,000 - 130,000; Full time

Job summary

Lam in its Global Products Group designs and engineers etch and deposition products for the semiconductor industry. As a Global Product Support Engineer, you’ll be the backbone of technical support for field engineers, technicians and product support staff.

You will diagnose, troubleshoot, repair and debug complex equipment, document issues, and respond quickly to incidents to resolve problems and ensure customer satisfaction with Lam’s solutions.

Responsibilities

• Diagnose, troubleshoot, repair and debug complex semiconductor equipment.
• Provide rapid technical support to field engineers, technicians, and product support personnel.
• Respond quickly to incidents to resolve problems and ensure customer satisfaction.

Job description

The group you’ll be a part of

In the Global Products Group, we are dedicated to excellence in the design and engineering ofLam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutionsare helping to solve the biggest challenges in the semiconductor industry.

The impact you’ll make

As a Global Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam’s valued customers.