Global Practice Success Manager – Aesthetics Growth

Fleet Glass Services, Inc.; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Additional benefits

Job summary

Glacial Skin by R2 Technologies, Inc. is seeking a Practice Success Manager to provide post-sales support and business coaching to provider accounts and distributors.

The role focuses on driving utilization, refining workflows, and keeping Glacial Skin integrated into daily practice operations across markets. Responsibilities include delivering virtual education, monitoring trends, and offering strategic guidance to optimize marketing, pricing, and retention.

Qualifications

• BA/BS or 5 years of sales related experience in Aesthetics or Med Tech industry preferred.
• 5+ years of proven experience delivering virtual account management and support.
• Ability to manage a high-volume, global book of accounts.
• Excellent communication, presentation, and instructional skills.
• Strong analytical skills with ability to interpret utilization trends.

Responsibilities

• Serve as the primary support contact for all providers ≥ Day 30.
• Deliver virtual education, refresher training, and ongoing consultative support.
• Monitor PAM trends and provide targeted coaching to strengthen utilization.
• Troubleshoot non-clinical issues, including logs, workflow gaps, and provider portal use.
• Evaluate website and social media activity, marketing effectiveness, ROI reviews and guide subscription renewal planning.
• Provide workflow optimization recommendations and guide pricing/menu refinements to support practice revenue growth.
• Support global distributor partners and international practices as needed to maintain consistency.
• Maintain consistent, value-driven engagement with assigned accounts, ensuring alignment with performance goals.

Skills

Account management

Sales experience

Communication skills

Analytical skills

CRM proficiency

Education

BA/BS degree

Tools

HubSpot

Job description

Glacial Skin by R2 Technologies, Inc. is seeking a Practice Success Manager to provide post-sales support and business coaching to provider accounts and distributors.

The role focuses on driving utilization, refining workflows, and keeping Glacial Skin integrated into daily practice operations across markets. Responsibilities include delivering virtual education, monitoring trends, and offering strategic guidance to optimize marketing, pricing, and retention.