Global Patient Concierge & Care Coordinator

Mayo Career Site US; Rochester (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Mayo Clinic is seeking an International Patient Coordinator to work with embassy-sponsored patients and Sponsors to coordinate care and ensure compliance with Letters of Guarantee. You will interact with international patients, Mayo staff, and Sponsoring Agents to align services and keep appointments on track.

This role requires strong intercultural communication, relationship management, and healthcare coordination within a fast-paced environment.

Qualifications

• Experience coordinating international patients and sponsors.
• Ability to work in a fast-paced environment.
• Willingness to cover other assignments in International Office.

Responsibilities

• Coordinate care with embassy-sponsored patients and sponsors.
• Ensure that care aligns with the Letter of Guarantee from the Sponsoring Agent.
• Schedule appointments timely and in line with approved care.
• Interact daily with international patients, Mayo staff, and Sponsoring Agents to align services.

Skills

Intercultural communication

Relationship management

Healthcare coordination

Job description

Mayo Clinic is seeking an International Patient Coordinator to work with embassy-sponsored patients and Sponsors to coordinate care and ensure compliance with Letters of Guarantee. You will interact with international patients, Mayo staff, and Sponsoring Agents to align services and keep appointments on track.

This role requires strong intercultural communication, relationship management, and healthcare coordination within a fast-paced environment.