Global Partner Success Manager - Cloud GTM

AppDirect, Inc; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

AppDirect, Inc. is seeking a Partner Success Manager in the United States to guide organizations in developing and executing GTM strategies while fostering strong partnerships with Cloud Providers.

You will work closely with Alliances and Sales Operations leadership to optimize workflows and deliver measurable outcomes for customers. The role requires collaboration, data-driven decision making, and a deep understanding of cloud marketplaces to enable successful co-sell across AWS, Microsoft

Qualifications

• 3+ years demonstrated success in customer success, partner management, or GTM strategy development.
• Strong understanding of cloud marketplaces and co-sell strategies.
• Proven ability to manage multiple priorities in a fast-paced environment; comfort navigating a dynamic business environment.
• Experience optimizing workflows and operating models to drive measurable outcomes.

Responsibilities

• Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success.
• Build and maintain strong, long-term relationships while becoming an integral part of the customer's GTM strategy.
• Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance operational efficiency.
• Enable co-sell and marketplace best practices for all three major Cloud Providers (AWS, Microsoft Azure, and Google Cloud).
• Act as a trusted advisor and subject matter expert in GTM strategy and operational excellence.
• Identify and lead process improvement initiatives to optimize scalability and efficiency.
• Provide strategic guidance and critical thinking to overcome complex customer challenges and align solutions with business goals.
• Deliver transparent, results-oriented communication to internal and external stakeholders, ensuring accountability and trust.
• Use data-driven insights to measure success, refine processes, and continuously improve performance.
• Maintain a deep understanding of cloud marketplaces and their integration into customer workflows.
• Manage customer specific workflows, ensuring efficient processes, accountability, alignment and organization goals.

Skills

Customer success

Partner management

GTM strategy

Cloud marketplaces

Project management

Cross-functional collaboration

Data-driven decision making

Communication skills

Job description

AppDirect, Inc. is seeking a Partner Success Manager in the United States to guide organizations in developing and executing GTM strategies while fostering strong partnerships with Cloud Providers.

You will work closely with Alliances and Sales Operations leadership to optimize workflows and deliver measurable outcomes for customers. The role requires collaboration, data-driven decision making, and a deep understanding of cloud marketplaces to enable successful co-sell across AWS, Microsoft