Cloud GTM Partner Success Lead

AppDirect, Inc; Northern (KY); Hybrid; USD 90,000 - 115,000; Full time

Job summary

AppDirect, including its Tackle unit, seeks a Partner Success Manager to guide GTM partnerships, align alliance leadership, and optimize cloud marketplace collaboration. You will drive go-to-market initiatives and support co-sell with AWS, Azure, and Google Cloud while maintaining strong customer relationships.

The role emphasizes data-driven decision making, operational excellence, and cross-functional collaboration with sales ops and alliances teams across the US.

Qualifications

• 3+ years of demonstrated success in customer success, partner management, or GTM strategy development.
• Cloud marketplaces expertise (AWS, Microsoft Azure, Google Cloud) and co-sell knowledge.
• Project management skills to handle multiple priorities in a fast-paced environment.
• Operational excellence: structured operating models and measurable outcomes.
• Strong collaboration with cross-functional teams, including Alliances Directors and Sales Ops.
• Ability to build and maintain long-term partnerships with stakeholders.
• Strategic thinking to align solutions with customer goals.
• Data-driven approach: track KPIs and use insights to improve performance.
• Excellent verbal and written communication for trust and accountability.
• Comfort navigating a dynamic, evolving business environment.

Responsibilities

• Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success.
• Build and maintain strong, long-term relationships while becoming part of the customer's GTM strategy.
• Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance efficiency.
• Enable co-sell and marketplace best practices for AWS, Microsoft Azure, and Google Cloud.
• Act as a trusted advisor and SME in GTM strategy and operational excellence.
• Identify and lead process improvement initiatives to optimize scalability and efficiency.
• Provide strategic guidance and critical thinking to overcome complex challenges and align solutions with goals.
• Deliver transparent, results-oriented communication to stakeholders and ensure accountability.
• Use data-driven insights to measure success, refine processes, and improve performance.
• Maintain understanding of cloud marketplaces and their integration into customer workflows.
• Manage customer-specific workflows, ensuring efficiency, accountability, alignment and organizational goals.

Skills

GTM strategy

Partner management

Cloud marketplaces

Co-sell strategies

Operational excellence

Collaboration skills

Relationship building

Strategic thinking

Data-driven approach

Communication skills

Project management

Job description

AppDirect, including its Tackle unit, seeks a Partner Success Manager to guide GTM partnerships, align alliance leadership, and optimize cloud marketplace collaboration. You will drive go-to-market initiatives and support co-sell with AWS, Azure, and Google Cloud while maintaining strong customer relationships.

The role emphasizes data-driven decision making, operational excellence, and cross-functional collaboration with sales ops and alliances teams across the US.