Cloud GTM Partner Success Lead

AppDirect, Inc; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

AppDirect, Inc is seeking a Partner Success Manager to guide organizations in developing and executing GTM strategies while fostering partnerships and ensuring success with Cloud Providers.

You will work closely with Alliances and Sales Operations, leveraging Tackle’s operating model to optimize workflows, drive operational excellence, and deliver measurable outcomes for customers across AWS, Azure, and Google Cloud.

Qualifications

• 3+ years in customer success, partner management, or GTM strategy development.
• Cloud marketplaces (AWS, Azure, Google Cloud) and co-sell strategies.
• Project management across multiple priorities in a fast-paced environment.
• Structured operating models and driving measurable outcomes.
• Cross-functional collaboration with Alliances Directors and Sales Operations.
• Proven track record of building and nurturing partnerships.
• Strong critical thinking to align solutions with customer goals.

Responsibilities

• Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success.
• Build and maintain strong, long-term relationships while becoming an integral part of the customer's GTM strategy.
• Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance operational efficiency.
• Enable co-sell and marketplace best practices for all three major Cloud Providers (AWS, Microsoft Azure, and Google Cloud).
• Act as a trusted advisor and subject matter expert in GTM strategy and operational excellence.
• Identify and lead process improvement initiatives to optimize scalability and efficiency.
• Provide strategic guidance and critical thinking to overcome complex customer challenges and align solutions with business goals.
• Deliver transparent, results-oriented communication to internal and external stakeholders, ensuring accountability and trust.
• Use data-driven insights to measure success, refine processes, and continuously improve performance.
• Maintain a deep understanding of cloud marketplaces and their integration into customer workflows.
• Manage customer specific workflows, ensuring efficient processes, accountability, alignment and organization goals.

Skills

Customer success

Partner management

GTM strategy

Project management

Operational excellence

Collaboration

Relationship building

Strategic thinking

Data-driven approach

Communication skills

Job description

AppDirect, Inc is seeking a Partner Success Manager to guide organizations in developing and executing GTM strategies while fostering partnerships and ensuring success with Cloud Providers.

You will work closely with Alliances and Sales Operations, leveraging Tackle’s operating model to optimize workflows, drive operational excellence, and deliver measurable outcomes for customers across AWS, Azure, and Google Cloud.