Global Partner Sales Excellence Lead

NetApp, Inc.; Morrisville (NC); Hybrid; USD 170,000 - 220,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Retirement / Pension Plans

Paid Time Off

Employee Stock Purchase Plan

RSUs

Job summary

NetApp is seeking a seasoned GSI/MSP/SP Sales Excellence Program Manager in the United States. This senior individual contributor sets the standard for sales execution across NetApp's GSI, MSP, and SP ecosystem, collaborating with Sales, Marketing, Finance, and Revenue Operations to translate the global partner strategy into repeatable field programs.

You will lead regional programs, drive adoption of best practices, define KPIs, and oversee ROB, contract operations, and content creation to

Qualifications

• Bachelor's degree or equivalent experience; US citizenship required.
• 12+ years in sales excellence, partner operations, or program management with GSI or MSP/SP models.
• Proven ability to lead multi-region initiatives without direct authority and drive field adoption.

Responsibilities

• Lead multi-region GSI and MSP/SP sales excellence programs, defining workstreams, milestones, governance, and decision rights.
• Develop and drive adoption of sales best practices, playbooks, and execution standards across regions and functions.
• Serve as the GSI and MSP/SP subject matter expert, advising leaders and mentoring program managers and field teams.
• Own end-to-end GSI program operations, including tracking, reporting, accreditation notifications, and readiness follow-through for priority partners.
• Translate NetApp's global partner strategy into field programs spanning onboarding, activation, co-sell, and expansion.
• Apply segmentation and coverage models to focus sales effort on highest-potential GSIs, MSPs, and SPs.
• Operationalize GSI joint solution and MSP/SP consumption engagement models to grow partner-sourced and partner-influenced pipeline.
• Lead the GSI and MSP/SP ROB, including business planning, QBRs, KPI inspection, and decision tracking.
• Drive Partner Sphere Addendum and contract tracking, ensuring timely reviews and stakeholder coordination.
• Proactively track accreditations and readiness milestones, notifying partners and internal teams of gaps and required actions.
• Define tool, automation, and AI-enabled workflow requirements; develop field guides that improve execution consistency.
• Build and lead the GSI and MSP/SP seller field community through calls, communications, and recognition programs.
• Track co-sell engagement, account interlock, joint opportunities, and pipeline progression between NetApp and partner field teams.
• Lead GSI co-development efforts, including joint playbooks, cloud design workshops, solution briefs, and repeatable field motions.

Skills

Sales excellence

Cross-functional collaboration

Executive communication

Data analytics

Program management

Education

Bachelor's degree or equivalent experience

MBA (preferred)

Tools

Salesforce

Power BI

AI-enabled workflows

Job description

NetApp is seeking a seasoned GSI/MSP/SP Sales Excellence Program Manager in the United States. This senior individual contributor sets the standard for sales execution across NetApp's GSI, MSP, and SP ecosystem, collaborating with Sales, Marketing, Finance, and Revenue Operations to translate the global partner strategy into repeatable field programs.

You will lead regional programs, drive adoption of best practices, define KPIs, and oversee ROB, contract operations, and content creation to